← SIMD

Privacy Policy

Last updated: November 21, 2025

1. Introduction

SIMD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our distributed GPU compute platform for CFD simulations.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address, organization)
  • Contact information for support and communications
  • Payment and billing information
  • Simulation data, including mesh geometries and boundary conditions
  • Feedback, correspondence, and other communications with us

2.2 Automatically Collected Information

  • Usage data (features used, simulation parameters, computation time)
  • Device and browser information
  • IP address and location data
  • Cookies and similar tracking technologies
  • Performance metrics and error logs

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services
  • Process your simulations and deliver results
  • Communicate with you about the service, updates, and support
  • Process payments and maintain billing records
  • Monitor and analyze usage patterns to improve performance
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations
  • Develop new features and services

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Your simulation data is:

  • Encrypted in transit using industry-standard protocols
  • Stored on secure cloud infrastructure
  • Accessible only to authorized personnel and systems
  • Retained only as long as necessary to provide services and as required by law

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our platform (cloud infrastructure, payment processors)
  • Professional advisors (lawyers, accountants, auditors)
  • Law enforcement or regulatory authorities when required by law
  • Other parties with your explicit consent

Your simulation data and results remain confidential and are not shared with third parties unless required by law or with your explicit permission.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict certain processing activities
  • Export your data in a portable format
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications

To exercise these rights, please contact us through the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our services. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Simulation data is retained according to your account settings and may be deleted upon request or after a period of inactivity.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through:

  • Our Discord community at discord.gg/AN4WZYXqR4
  • Email (as provided on our website)